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Grow Your Business
___________________
A postal clerk in Indianapolis made a discovery about her
customers and coworkers – and her own nature.
A newspaper editorial charged that her branch had “the
rudest clerks in town.” The clerk was angry.
"I was rude to people because they were rude to me,”
she said. “What goes around comes around.” Then she wondered
what would happen if she treated others with courtesy. Would
that come around too?
So she made an effort to get to know customer’s names. The
clerk began to smile and ask how they were doing. Even a man
known for his grouchiness eventually became a favourite
customer. All the clerks began to make an effort. Everybody
reaped a reward of cheerfulness.
And it all started with one woman who decided that “what goes
around comes around” can be good news.
Father John Catoir
Three Minutes a Day
The Christophers
It has taken me many years to learn a simple lesson. There are
very few things in life that we are able to directly change.
We cannot change our colleagues, the government, the weather or
our customers. We cannot change our spouses or our children.
If we wish to change any of those things we must begin by
changing ourselves.
If you work in any organisation there are probably coworkers
who you do not get along with as well as you might. No doubt
they annoy and irritate you. But have you stopped to consider
what might happen if you treated them differently? Would they
react to you differently and become less annoying and nicer
people? Perhaps it is worth a try, just do not expect immediate
results.
Often it is easy to blame someone else for a situation when we
are equally to blame ourselves. Even if a situation is not our
"fault" it is still probably worth changing our own behaviour
towards someone else if that will produce an effect that we
want. Even if the change just leaves us feeling better within
ourselves knowing that we have done whatever we were able to do
to change things.
How do you treat your customers? When was the last time that you
sent them a simple note to say “Thank you for your custom and
support”, have you ever sent such a note? How would you feel
towards a supplier who sent you such a letter?
When was the last time you asked your customers if there was
anything that you could do for them? I do not mean as a veiled
message which really means “is there anything else we can sell you.”
Simply and genuinely ask if there is anything you can do for them
without expecting anything in return.
Will some people take advantage? Probably but I am afraid that is
just life. Those people were always going to take advantage in some
way. What is important is the goodwill you generate among the
majority of your customers. If your customers feel that you care
about them they are far less likely to change supplier and it will
always be cheaper to keep existing customers than to find new ones.
Why not just try the idea out with a few of your best customers
and see what happens?
_____________
Grow Yourself
_____________
The best rosebush is not the one with the fewest thorns, but
that which bears the finest roses.
Jerry Van Dyke
Entertainer
The Daffodil Principle
credit to Jaroldeen Asplund Edwards
Several times my daughter had telephoned to say, "Mother, you
must come see the daffodils before they are over." I wanted to go,
but it was a two-hour drive from Laguna to Lake Arrowhead.
"I will come next Tuesday," I promised, a little reluctantly, on
her third call. Next Tuesday dawned cold and rainy. Still, I had
promised, and so I drove there. When I finally walked into
Carolyn's house and hugged and greeted my grandchildren, I said,
"Forget the daffodils, Carolyn! The road is invisible in the
clouds and fog, and there is nothing in the world except you and
these children that I want to see badly enough to drive another
inch!"
My daughter smiled calmly and said, "We drive in this all the
time, Mother." "Well, you won't get me back on the road until it
clears, and then I'm heading for home!" I assured her. I was
hoping you'd take me over to the garage to pick up my car."
"How far will we have to drive?" "Just a few blocks," Carolyn said.
"I'll drive. I'm used to this."
After several minutes, I had to ask, "Where are we going? "This
isn't the way to the garage!" "We're going to my garage the long
way," Carolyn smiled, "by way of the daffodils."
"Carolyn," I said sternly, "please turn around." "It's all right,
Mother, I promise. You will never forgive yourself if you miss
this experience." After about twenty minutes, we turned onto a
small gra ...
Author: Stuart Lockley
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Timely help for quilt patterns
About Quilting You'll have fun with the wonky log cabin quilt block pattern. Make the blocks from structured fabrics if you like, or grab strings from your stash and go entirely scrappy. This quilt block is one of the easiest you'll ever make -- its patches do not have to be cut to exact sizes and its seams can vary -- angle the strips this way and that to increase the design's wonky appearance. Blocks in the photo were stitched to resemble a wonky version of one traditional log cabin layout -- the pattern includes tips to help you change the look. Follow About.com Quilting on Facebook Photo © Janet Wickell Wonky Log Cabin Quilt Block Pattern originally appeared on About.com Quilting on Monday, February 6th, 2012 at 07:45:55. Permalink | Comment | Email this Oriental Attic Windows Quilt Block Pattern I really like Asian themed fabrics, but sometimes I have a hard time visualizing blocks that fit the look. But I love this Oriental Attic Windows design. Each quilt block is made from three pieces of fabric -- and sewn together with only two seams. Yes, the block has a mitered corner, but the easy sewing method will erase any fears beginners might have about tackling miters. I promise, it's simple, and a really important skill to learn. Give it a try! Oriental Attic Windows Quilt Block Pattern originally appeared on About.com Quilting on Friday, February 3rd, 2012 at 06:00:47. Permalink | Comment | Email this Domino Quilt Block & Quilt Pattern The Domino quilt block finishes at 9" square, with small units that are a nice size for baby and toddler quilts, but perfectly fine for a bed-sized quilts, too. The Domino quilt block pattern includes instructions for making a single quilt block, for those of you who like to go scrappy, plus directions for 20-strip pieced Domino blocks. The 20 blocks can be used in the Domino baby quilt shown on page 4 of the pattern, or in another quilt of your own design. Before beginning, new quilters should make sure they're okay with sewing a quarter inch seam and with rotary cutting long strips of fabric. Domino Quilt Block & Quilt Pattern originally appeared on About.com Quilting on Thursday, February 2nd, 2012 at 06:00:00. Permalink | Comment | Email this Lost Ship Quilt Block Pattern Lost Ship is the ninth quilt block pattern for the Scrap Happy Sampler Quilt, but you can use it for any project. Two versions of the block are shown, one more scrappy than the other, but each variation helps you practice making half-square triangle units -- a good thing since those units are probably the most commonly used patchwork configuration. You might notice that the design is similar to the Rocky Glen quilt block -- the overall layout is basically the same, but Rocky Glen contains more half-square triangle units. Like other blocks in the sampler series, the Lost Ship quilt block finishes at 12-inches square. Lost Ship Quilt Block Pattern originally appeared on About.com Quilting on Wednesday, February 1st, 2012 at 07:50:44. Permalink | Comment | Email this Pictures of 2012 New Year's Day Mystery Quilts The 2012 New Year's Day Mystery Quilt gallery is up and running now, and illustrates the wide variety of layouts that quilters developed when designing their projects. The quilts in the gallery are a wonderful representation of the work that went into these projects, but there are many, many more quilts and quilt tops out there, and I'd love to feature them all in the gallery. Please email your photos to me at quilting.guide@about.com. Quilt by Neralie Pictures of 2012 New Year's Day Mystery Quilts originally appeared on About.com Quilting on Monday, January 30th, 2012 at 06:00:59. Permalink | Comment | Email this Quilt Photo Gallery Updates I updated quite a few of our quilt galleries this weekend, and am now pretty much caught up (temporarily, as usual) with the photos you have submitted. Once again I do have forms without photos and photos without forms -- all of those go into a 'check these' folder until I can find time to write (mostly about missing photos). When you submit the form, please remember that it is a 2-step process -- photos must come to me by separate email. Galleries Updated Photo is Shattered, a quilt by Sewtherequilts in memory of her sister. Quilt Photo Gallery Updates originally appeared on About.com Quilting on Sunday, January 29th, 2012 at 18:01:08. Permalink | Comment | Email this Flock of Geese Quilt Block Pattern Flock of Geese is a traditional quilt block, but its name is a bit misleading. Take a look at the block and you'll see it does not include those popular flying geese units that we often use. Instead, the 'flocks' are made up of half-square triangle units, kind of like geese flying in formation. You can adjust the color value of your patches to make the block appear very different from mine, and you can choose a structured look or go very scrappy with the layout. The Flock of Geese block is fun to play with -- try varying the look from block-to-block in a larger quilt, because I think you'll like that, too. Flock of Geese Quilt Block Pattern originally appeared on About.com Quilting on Sunday, January 29th, 2012 at 12:16:15. Permalink | Comment | Email this Patchwork Hearts Quilt Block & Quilt Patterns Quilting Forum members designed this 6" patchwork heart quilt block for a 2008 swap, and are using it again this month. The design is a natural for a Valentine's Day wallhanging and makes a lovely baby quilt. The heart block is assembled with quick piecing techniques, so it's super easy to make. For the swap, a different focal fabric was used in each half of the block (two pinks or two reds), but choose another combination if you prefer. You'll find instructions and yardage for a small heart wallhanging on the last page of the pattern. Photo © Sophie Patchwork Hearts Quilt Block & Quilt Patterns originally appeared on About.com Quilting on Saturday, January 28th, 2012 at 06:00:22. Permalink | Comment | Email this Heart in a Snowball Quilt Block Pattern This vibrant Snowball quilt block is assembled with a white on white interior and purple tips. A red heart is appliqued to the center of the 6" (finished size) block. If you're already into applique, the gentle heart will be a breeze, and beginners will find that it's a perfect first applique project (read my Needleturn Applique Basics for technique how-tos). The block is from a 2009 Quilting Forum event, where it was sewn by numerous members. Heart Blocks by Sandy Heart in a Snowball Quilt Block Pattern originally appeared on About.com Quilting on Friday, January 27th, 2012 at 06:00:45. Permalink | Comment | Email this Reverse Capital T Quilt Block Pattern The reverse version of the Capital T quilt block isn't seen as commonly as its counterpart -- where dark fabrics create the diagonal T-shape at each corner. Both blocks are assembled the same way, it's just the color values that are flip-flopped, but the two versions are unique enough that I felt a separate pattern would be a good option for the quilt block shown here. I've included instructions to make the block's flying geese units in a couple of ways -- both are quick-pieced but one technique results in no fabric waste. Choose the method that works best for the fabrics you have on hand. I saw some examples online recently of quilts made using this value layout, but can't locate them now -- the blocks looked wonderful placed on point. More T Blocks Reverse Capital T Quilt Block Pattern originally appeared on About.com Quilting on Thursday, January 26th, 2012 at 19:22:19. 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